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I’m having trouble placing an order. Can you help me?

Sometimes technology malfunctions. Try the steps below if you encounter a technical error when trying to place an order. If that doesn’t work either, please contact our customer service team and we will do our best to help you.

  • Close and reopen your browser
  • Use the most up-to-date browser version
  • Clear your cookies
  • Make sure you aren’t using a restricted network; such as a work connection
  • Try a different devices (smart phone or desktop)
  • Switch browser. Currently, using Internet Explorer and Microsoft Edge can cause problems.

Need assistance?


Please feel free to contact our customer support. We are here to help you.

Tel: +46 (0)33-10 19 13

E-mail: support@didriksons.com

Facebook Messenger: Didriksons

Opening hours: Weekdays: 09:00–11:30 and 13:00–16:00

Saturday–Sunday: Closed

Day before public holiday: 09:00–11:30