My jacket's zipper has broken. Can you help?
If you suspect a product defect, contact the store where you purchased the jacket. For an online purchase from didriksons.com, contact support@didriksons.com with your order number, a description of the fault and photos.
We have some spare parts available, including zippers. Contact our support team to check whether a suitable replacement is available. A replacement may not be identical to the original, and a tailor may be needed to fit it.
To help identify a suitable zipper, include its length, whether it is one-way or two-way, and the preferred colour. Support can confirm availability and any costs.